Skyline Electrical Kingaroy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. Collection of Personal Information
We may collect personal information from you in various ways, including when you:
- Contact us via phone, email, or through our website.
- Use our electrical services.
- Interact with us on social media platforms.
- Participate in surveys or provide feedback.
The types of personal information we collect may include:
- Name
- Email address
- Phone number
- Residential or business address
- Payment details
- Details of the services you have inquired about or purchased
2. Use of Personal Information
We use your personal information to:
- Provide and manage our electrical services.
- Communicate with you regarding appointments, services, and promotions.
- Process payments and manage accounts.
- Improve our services based on your feedback.
- Comply with legal obligations.
3. Disclosure of Personal Information
We may disclose your personal information to:
- Our employees and contractors to facilitate our services.
- Third-party service providers who assist us in delivering our services (e.g., payment processors, IT support).
- Legal or regulatory authorities when required by law.
We do not sell or rent your personal information to third parties.
4. Storage and Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.
5. Access to and Correction of Personal Information
You have the right to access and correct the personal information we hold about you. To do so, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
6. Cookies and Website Analytics
Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website. You can adjust your browser settings to refuse cookies; however, this may affect the functionality of our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Skyline Electrical Kingaroy
Phone: 0417 258 849
Website: https://www.skylineelectrical.com.au
We are committed to addressing any complaints promptly and in accordance with the Australian Privacy Principles.